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  • Writer's pictureRohnit Roy

What is Retail Business? How does it work?

Retail sales are projected to amount to around $30 trillion by 2023, which gives big opportunities to retailers. However, before you can start making a large profit, you need to learn how to scale your business.

It’s easy to say that you want your retail business to grow, but scaling is a long and somewhat difficult process. If you really want to achieve all of your goals, you have to know all the best strategies that will lead you to success and substantial growth.

To learn the most effective strategies for scaling a retail business, keep reading.

Build Your Own Mobile App

The popularity of mobile apps is hard to deny. In 2019, consumers downloaded 204 billion apps, and that number will only keep growing with time. You might be wondering how a mobile app could help you scale your business, but there are actually many reasons why your retail business needs an app.

Here are just some of the ways an app can help you grow your business:

• Providing relevant information. You will be able to use your app to provide customers with all the necessary product information they need to make a purchasing decision. This includes detailed product descriptions, the price of every product, and a gallery of high-quality images.

• Offering discounts to customers. There’s nothing people love more than special deals and discounts. Offering coupons on apps can be instant and very cost-effective.

• Receiving invaluable marketing information. To create a great marketing campaign, you need to have detailed information about your target audience. When someone signs up to your app, you will receive that customer’s data you can use for marketing campaigns in the future.

• Boosting sales. A user-friendly mobile app provides your customers with an amazing shopping experience. When you combine that with push notifications, loyalty integrations such as VIP rewards, and safe payment gateways, customers will be more comfortable spending money on your app.

If you’re on a tight budget and don’t want to hire an app developer, you can learn how to create an app yourself and enjoy all the benefits of a retail mobile app.

Add a New Product Line to Your Store

One of the ways of scaling a business is by making more sales. Some retailers try to increase the number of different products they’re already selling, while others try to capture more market share. However, one of the best ways to achieve growth is to do a combination of both.

The best way to do that is to add a new product to your existing line. There are a few approaches you can take with this tactic:

• Offer bulk sizes of some of your products. There are two types of shoppers. Some like to shop for smaller sizes so they can test out the product, while others like to buy things in bulk. To attract both kinds of shoppers, you can offer some of your products in bulk with a small discount.

• Include different variations of the same product. If one of your products is selling really well but you only have one version of the product available, consider including different variations to appeal to customers. The variations you include will depend on the type of product.

• Include complementary products. Let’s say that your retail store specializes in shower gels. To make more sales, you could include a wide range of complementary products that simply make sense when purchased alongside shower gels such as loofahs, body lotions, hand soaps, and so on.

Get into Wholesale Selling

Some people are confused about the difference between wholesale selling and bulk selling. While both practices involve selling a large number of your products, wholesale selling entails selling your products to a business instead of an individual.

Once another retailer purchases your product, they will resell it to their own customers for a higher price. This means that your wholesale price has to be cheaper than your retail price, and a general rule of thumb is that your wholesale price should be 2.5 times less expensive than your retail price.

Some benefits of wholesale include:

• A more consistent income. If wholesale buyers are happy with your products, they will probably become regular customers. This is a win-win situation for you, as you will have a consistent stream of income while they will make a profit from your products and keep coming back.

• Additional marketing support. When wholesale buyers start selling your products in their stores, they will start to advertise your products and bring more attention to your brand. This will also increase your brand and product exposure, bringing more customers to your store.

• Improved credibility. If you sell unique and branded products, it might take some time to convince people you’re a credible and trustworthy business. But if they start seeing your products in different stores, it will prove that you’re a legitimate business that can be trusted.

Of course, wholesale selling is not for everybody. But if you have a high volume of production, you’re more likely to make a profit with wholesale selling than if you just sell to regular customers while most of your inventory collects dust in storage.

Increase Your Market Share for the Products you’re Selling

If you’re looking for a way to increase your market share, there are a few ways you can make that possible. One of the ways is to start a simple marketing campaign that will target your competitors’ customers.

The best way to figure out what kind of marketing campaign you should run is through market research. Market research helps you find out exactly what your potential customers are looking for and how you can get them to switch from your competitors and become your loyal customers.

Find out the following things:

• Do your competitors offer a product that’s very popular but you don’t have it in stock?

• Is it possible to give a unique spin on a popular product in your industry that customers might find appealing?

• Are there any needs your ideal customers to have that aren’t being met by your competitors?

• Are there some products that aren’t in your industry but might work great as complementary products?


Retail is a very popular and very competitive branch of business and aaspass help to scale up your business. While it is the dream of every retail store owner to grow and scale, some of them approach this dream with all the wrong tactics. But as long as you know the best ways to scale a business and shift consumers’ behaviour, you can be sure that success will come soon.

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